Earning Your Trust & Confidence

In order to serve our clients well, it's essential to earn their trust and confidence by putting their needs first and to constantly offer something of value before they even need it.

How have we been doing?  The unsolicited endorsements below are just a few excerpts of the cards, letters and emails that we've received from our clients.  Please take a moment to look them over and judge for yourself.

We welcome and appreciate the opportunity to earn your  trust and confidence as well.

v                  “We enjoyed working with you and were more than pleased with the service, professionalism and the expeditious handling of the maze of paperwork.  You made the whole experience a happy one.”

                        Tina Gerges

v                  “I want to thank you for all your assistance in selling our house and purchasing a new home.  You provided informed advice and counsel at numerous times during the process.  You demonstrated frequently that you are a true professional in your field… You took the time with us to ensure we understood what we were signing.  I’m sure some of our questions were interesting, even exasperating; but, you remained patient throughout… It was always obvious to me that you had Kathy’s and my best interests in mind.  Frankly, I was amazed at your patience and skill in dealing with other realtors, mortgage companies, inspectors and banks… It would take too long to list the specific points at which you made a significant difference, there were many.  However, when I compare the services and skills you brought to the transactions with those of other realtors, I believe you are one of the “best in the business”… Referring you to other people considering buying or selling a home will not only be easy, I will consider it an honor.  Thank you again.”

                                  Don Morrison

v                  “Thank you for putting our best interest first, and for all your patience.  I would be proud to highly recommend you to my family, friends and co-workers when the opportunity arises.”

                        Denise Westlund

v                  “I have been very happy with the service you provided and the attention you gave to our listing.  I thought our home would sell fairly quickly, but I was very pleased that it sold in less that one week from the first showing, and I certainly attribute much of that success to your knowledge and marketing skills.”

                                Mary and Don Harris

v                  “You have been so very helpful when we needed some guidance.”

                                Tom and Doris Edwards

v                  “Your hard work and professional conduct got you that job.  My endorsement of you was a logical extension of all the good work you did for me.”

                        John Kraft

v                  “You have two kids that will never forget their first experience of purchasing a home.  They (Bill and Suzanne) cannot say enough about all the things you did for them.”

                        Pat Watson

v                  “Thanks for the expertise, knowing the market inside and out, professionalism, tips on what to do and not to do, phone calls checking in to see how the girls and I were doing, having zero loose ends hanging out, and generally just having the whole thing turn out well.  We really appreciate all that you did.  Any time a question came up you called right back.”

                        Rob Elizabeth and Kathryn Mahoney

v                  “Your knowledge of the real estate field and local market conditions was excellent.  Your commitment to the client was awesome: given that I was out of town, you checked in on my house and picked up the mail, you made arrangements to have my lawn mowed, you made arrangements to have work done on my house.  You also contacted me ASAP with any news and were very easy to contact via your pager number and you responded to me immediately.  Your attention to detail in presenting my house was amazing - knowing that the little things can mean a lot to prospective buyers.  I also was impressed with your advice during the whole process and especially on how you approached a few situations which could have been major problems.”

                                Jay Bushey

v                  “I wanted to let you know that David, the kids and I love our new house and really feel like it is becoming our home.  We really feel this is the house and the neighborhood for us.  Everyone has been very friendly and the kids are enjoying the commons! We couldn’t have found it without your help – Thank You!”

                                David and Amy Strauss

v                  “You did a really professional sales job with us (that’s coming from a salesman) and we wanted to let you know that it was very much appreciated.”

                        Tom Tubergen

v                  “We wanted to let you know how much we appreciated the great job you did as Pam’s, our daughters, real estate agent.  You were so very helpful as you explained and guided Pam through the entire process.  We had complete confidence and trust in all you did.”

                        Dennis and Karen Conklin

v                  “Thank you for your patience and all the extra help you gave me and my family through a very difficult time.  My past opinion and experiences with realtors was not very positive, you have changed that.  I am so glad my neighbors recommended you; I will certainly recommend you to anyone.”

                                Irene Galbraith and Family

v                  “Thank you for all of your hard work put towards selling our house!! You made our lives a little less stressful during a chaotic time.”

                        Sandy and Mark Aretha

v                  “Thank you so much for the thoughtful touches you added to the sale of our house.  It was a pleasure working with you.  Thanks for all you did for us.”

                                Pat and Ralph Holmes

v                  “We would like to thank you for being so patient with us in finding a home.  You’re truly a great person; taking time to make sure we were satisfied and treated properly.  Thank you once again.”

                                Bill and Trudy Brown

v                  “Glenn and I are so excited about starting a new chapter of our life in our new home.  Your beautiful gift will always remind us of our “time” at Fredericksburg and you, who showed us the way there.  Thank you again for your generosity, time, and professionalism.  It is truly appreciated.”

                                Glenn, Laurie, and Will

v                  “Thank you so much for the house warming gift.  It was very thoughtful of you and much appreciated.  In addition, thank you for your professionalism and commitment to finding the right house for me – it feels like home!”

                                Pam Whiteman

v                  “We wanted to thank you soo much for all of your help – you made what could have been so difficult and confusing seem so simple.  Thank you for everything.”

Marla and Keith List

v                  “Thank you so much for your hard work on getting our house sold.  We appreciate all your advices, efforts and seamless job that allowed us to find a buyer so soon.  You have given us such a wonderful gift for our wedding.  Thanks.”

Nam and Maureen Thai-Tang

v                  “Thank you for selling our ‘home on Vicksburg’.  What a job you have – I couldn’t do it! We appreciate your hard work.”

Patty and Bill Smith

v                  “We just wanted to let you know that things are going great.  We can’t thank you enough for your dedication to finding us the perfect house.  We love the neighborhood.  Thanks again for everything.  If you’re ever in the neighborhood, feel free to stop by.”

                                                                                                                Bree and Charlie Jacobs

v                  “It was a pleasure working with you.  Warren and I appreciate your diligence and personal efforts on our behalf.  We look forward to many happy years in Michigan and hope our paths will cross again.”

Dorothy Hundley

v                  “Thank you for all of your support and help during this exciting time.  You were absolutely wonderful to work with.  We look forward to living in our new home.  We will always keep you in our thoughts when discussing real estate with others.  Thanks again!”

Brian and Karen, Farmington Hills

v                  “Thank you for everything you did, your patience, calm and quiet way of dealing with things and for all your help in helping us find a wonderful home.  We are growing into it and settling in quickly.”

Kurien and Marina, Farmington Hills

v                  “Thank you for all your help in finding my first “real home”.  Your knowledge and professionalism helped to make my home buying experience stress free and fun.  For that, I am extremely grateful.”

Briana, Farmington Hills

v                  “Thank you for hanging in there with us.  We appreciate everything you do.”

Don, Laura and Paige Carlson

v                  “Quite frankly I felt that Lee’s initial presentation, market data and analysis and the range for which he thought he could sell the house was of a higher quality, more professional and realistic (than the other agents interviewed).  As it turned out my gut reaction was correct.

Within two weeks we had an offer that was acceptable and within the range that Lee had indicated the house should sell.  More important than that was the fact that this was a very difficult and stressful time for me, particularly with a potential serious problem that could have been a “deal-stopper” in an area where the market is soft, and the added responsibility of being full time care-provider for my wife.

I think it is important that good, quality work and professionalism should be recognized.  Lee provided good counsel to me, understood the stress I was under with both my personal situation and my need to get the house sold and the issues with the buyer’s agent.  In addition, he kept us abreast of progress, issues and potential issues and I didn’t have to waste time chasing him down.  The office support was also very professional.  At several very difficult and stress times along the way, Lee helped to keep me from “going over the wall” and his sage advice in terms of responding to the buyers and their agent were very strategic.

I was very pleased with Lee’s performance and recommended him to all of our Michigan friends.”

                                                                                                                Mike, Farmington Hills

v                  “We would like to thank you for your assistance in finding the right house.  We really appreciated your knowledge of building design and potential problems, as well as your patience in guiding us through our first purchase.  We will not forget the long day you spent with us looking at house after house.  We will definitely recommend your services to anyone we meet who is in search of an agent.  Best wishes!”

James and Jayne, Berkley

v                  "Thanks again for all your help.  Even in this difficult selling market, you and your team were a pleasure to work with."

                                                                                                                Judi and Greg, Farmington Hills

v                  “It has been 10 months now since we have been in our new home.  Building a new house is very demanding.  When we found ourselves in the situation of having to sell our old house, work out the purchase  of our new home, and find a rental, my wife considered not going through the process.

I wanted to send you this note to let you know it was your professional help in dealing with all 3 transactions, add to that your personal approach, that made the move to our new house possible.

Not every Realtor would have provided the continued and demanding support over a six month period.  Your perspective on the market and help in dealing with the entire minutia was invaluable.  Not to mention all the post move support from chasing Title Insurance and Recorded Deed, to reminders of the short term maintenance issues required to help keep up with our new home.

We consider you a true professional, neighbor, and friend. Thank you for everything and best wishes to your family.”

Fred and Lisa, Farmington Hills

v                  “Rick and I wanted to take this opportunity to let you know how much we appreciated all of your time and effort you put forward in helping us to sell our home! It was a difficult time that was made much easier for us with your knowledge and guidance! If you’re ever out in Vegas, give us a call.  Again, thank you!”

Richard and Lisa, Canton

v                  "Thinking back - the whole selling and moving process was rather smooth and easy and we're just so glad to have worked with you. Thanks again."

Helmut and Brigitte, Wixom

v                  “We appreciate all your candid advice you gave us during the housing process. As I stated before, we have not found many people we trust due to past experience but you are one of them.”

Steve and Susan, Wixom

v                  “Thanks for all the help and advice you and your team have given us through this important milestone in our lives.”

Johneli and Michelle, Livonia